From the Home screen, swipe up on an empty spot to open the Apps tray.How to uninstall apps from your Galaxy S8 You may have to uninstall more than one app and reboot your phone to normal mode and back to safe mode to confirm if the problem is fixed. If successful, the next thing you’ll have to do is find the app that’s causing the problem and then uninstall it. Release the Volume down key when you see Safe Mode.Safe mode will display in the bottom left corner of the screen.Continue to hold the Volume down key until the device finishes restarting.Immediately after releasing the Power key, press and hold the Volume down key.When “SAMSUNG” appears on the screen, release the Power key.Press and hold the Power key past the model name screen.Here’s how you boot your S8 in this mode: You can then rest assured that no third-party apps will interfere the normal operation of your device once it reaches this mode. The thing about it is that you can run your phone in its barebones by booting it up in Safe mode. Such things would have some effects on the performance of your phone regardless whether it’s an entry-level, mid-range or high-end smartphone. We have to know if the problem is caused by one of the third-party apps you downloaded and installed as there are times when they crash. Step 2: Attempt to boot your Galaxy S8 in Safe mode However, if after doing this and the phone is still stuck on boot screen, move on to the next step. Assuming the phone has enough battery and that the problem is caused by a system crash, your phone should reboot normally. Press and hold both the Volume Down and the Power keys together for 7 to 10 seconds. A reboot may fix this problem but there’s another procedure that’s more effective than that–soft reset. When it happens, the phone may not be able to continue booting up as it can no longer load some necessary services. When the firmware crashes, you can expect that some files, especially caches, may get corrupted. We’ve seen a lot of problems likes this in the past wherein the phone got stuck on boot screen due to a minor firmware issue or system crash. That said, here’s what you should do to troubleshoot your phone with this kind of problem… Step 1: Force reset your Galaxy S8 as it might be just a minor system crash The purpose of this troubleshooting guide is for us to know immediately if the problem can be fixed on your end without any help from a technician or not because if not, then you can go back to the store and have the phone replaced as soon as possible. Step-by-step guide to troubleshooting a Galaxy S8 that’s stuck on boot screen What we do here is provide help to our readers the best we can so if we haven’t published posts about your concern, feel free to contact us by filling up our Android issues questionnaire. We understand your phone is still brand new and it should work perfectly without a hitch but not even Samsung can guarantee there won’t be any problems. But we have to take into consideration that your device is a new one so we won’t be suggesting procedures that may be grounds for you not being able to receive brand new replacement if the problem couldn’t be fixed by the technician.īut before anything else, if you’re currently experiencing different issues with your phone, then I suggest you visit our Samsung Galaxy S8 troubleshooting page for we’ve already started providing support to our readers who own this device. We will try to rule out one possibility after another until we can pinpoint what the problem is. In this post, I will walk you through in troubleshooting your Galaxy S8 that gets stuck on the boot screen and can’t continue booting up to the home screen. We have to try to troubleshoot your phone to know what’s happening with it and what needs to be done to fix it. That’s why just by being stuck during boot up doesn’t guarantee that the problem is with the firmware. However, based on our experiences, there were cases wherein the same problem was caused by other factors. More often than not, when a powerful smartphone like the Samsung Galaxy S8 gets stuck on the boot screen, it has something to do with the firmware.
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